In 1999 a high-level concierge service was founded in a basement apartment in Notting Hill. In the decades since, the business has evolved into an international full-service agency that has earned itself a globally recognised track record of delivering some of the most impactful and innovative experiences around for clients such as LinkedIn, Gong and VeeFriends. We have great ambitions and are proud of everything we’ve built since our basement apartment days, but we’re still growing, and for our next phase, we need you!
what you’ll be doing
Purpose of the role will be to:
- Lead our high growth and complex accounts to ensure continuous growth year on year.
- To drive the client accounts forward, in turn driving revenue and maximising opportunities across emc3.
- Work closely with project leads to ensure project is delivered against budget, objectives and to agreed timescales.
- To have full ownership of event budgets and responsible for maintaining and where possible exceeding target GP.
- Build lasting relationships with our clients and understand what motivates them, what keeps them up at night.
- Achieve account growth targets.
Responsibilities include:
- Build out and maintain account plans with growth objectives per quarter.
- Continuously build strong client relationships.
- Have continuous & up to date knowledge of latest event (live & virtual) offerings that can be provided by the company.
- Leading on new client briefs and new sales calls for high value accounts.
- Leading on event strategy.
- Proposing a range of technical and production solutions in line with client strategy and objectives.
- Leading on industry knowledge and relevant strategy for accounts in developing their offering and solutions
- Demonstrate a true understanding of account development plans and forecasts of growth.
- Drive the events team to maximize all potential revenue opportunities including upselling throughout the event cycle.
- Work closely with project leads to ensure project is delivered against budget, objectives and to agreed timescales.
- First approval on all their client budgets & contracts, before submitting for final approval from Ops.
- Responsible for bringing in new business on existing accounts & new sales calls.
- Ensure content is collated on all events for social media and marketing purposes.
what you’ll need
what you’ll get
The chance to be part of a fast-growing, award-winning global events agency that encourages their team to have autonomy over their role, enabling you to bring new ideas to the table, develop your role into exactly what you want it to be and receive support whilst doing it.
In addition to that, in return for everything you bring, we will provide the following:
- 70% contribution to the company health care scheme
- 75% contribution to the company dental insurance scheme
- 99% contribution to the company vision insurance scheme
- 4% salary contribution to 401K company scheme
- 20 PTO days + 10 agreed national holidays per year
- We offer mental health days and encourage every employee to take all 20 vacation days a year to maintain work/life balance alongside access to mental health support with Spill
- Commission scheme for any new business brought in by any emc3 team member
- Company-wide annual bonus
- Company offsites and team building which includes an annual one-week trip to London for Connect and annual holiday party in the USA
- Remote working and flexible working hours (8am to 4pm)
- Annual personal development budget of $650
- One paid volunteering day per year
- Company swag which includes a pair of Loci emc3 branded trainers once probation has been passed and much more!
- Employee referrals – you’ll receive £1,000/USD equivalent once probation has been passed
- Company book club
- Company-wide carbon balancing for employee travel